Refund Policy

At Shoppingair.com, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, you may be eligible for a refund or exchange under the following conditions:

• Refund requests must be made within 7 days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition as received.
• Some items (such as perishable goods, custom products, or personal care items) may not be eligible for return.
• Shipping costs are non-refundable unless the return is due to our error.

How to Request a Refund

1. Contact our support team at sales@shoppingair.com with your order details and reason for return.
2. We will review your request and provide instructions for returning the item if eligible.
3. Once we receive and inspect the returned item, we will process your refund to your original payment method.

Cancellation Policy

Orders can be canceled within 24 hours of placement or before they are shipped, whichever comes first. To request a cancellation, please contact us immediately at sales@shoppingair.com. Once an order is processed or shipped, it cannot be canceled. Custom or made-to-order products may not be eligible for cancellation. We recommend checking the order status before initiating a cancellation request.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Personal Information: We will retain your personal information for optimization and user experience as long as your account is active or as needed to provide you with services. Usage Data: We may retain usage data for 7 to 21 days to analyze trends and improve our services. When your information is no longer needed, we will securely delete or anonymize it.

If you have any questions about our refund or cancellation policy, please contact us at sales@shoppingair.com.